Welcome to PedalPassion. These Terms & Conditions govern your use of our website (pedalpassion.cc) and the purchase of products from our retail store in Brisbane, Australia, and our online store.

By accessing our website or making a purchase from PedalPassion, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.

In these Terms & Conditions:

• "We", "us", "our" refers to PedalPassion, the owner and operator of this website and retail store
• "You", "your", "customer" refers to any person accessing our website or purchasing products from us
• "Website" refers to pedalpassion.cc
• "Products" refers to bicycles, bicycle parts, accessories, and any other goods we sell
• "Services" refers to any services we provide, including but not limited to bicycle servicing, repairs, and fitting services
• "Order" refers to your request to purchase products or services from us

Eligibility

To use our website or make purchases, you must:

• Be at least 18 years of age, or have parental or guardian consent
• Have the legal capacity to enter into a binding contract
• Provide accurate and complete information when requested

Account Registration

When you create an account on our website, you agree to:

• Provide accurate, current, and complete information
• Maintain and update your information as necessary
• Keep your password confidential and secure
• Accept responsibility for all activities under your account
• Notify us immediately if you become aware of any unauthorised use of your account

We reserve the right to refuse, suspend, or terminate accounts at our discretion.

Intellectual Property

All content on our website, including but not limited to:

• Text, graphics, logos, and images
• Product descriptions and photographs
• Website design and layout
• Trade names and trademarks

is the property of PedalPassion or our suppliers and is protected by Australian and international intellectual property laws.

You may use our website for personal, non-commercial purposes only. You may not:

• Copy, reproduce, or distribute our content without permission
• Use our trademarks or branding without authorisation
• Modify, create derivative works from, or exploit our content
• Use automated systems or software to extract data from our website (scraping)

Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of any third-party websites. We encourage you to review the terms and privacy policies of any linked websites.

Product Descriptions

We make every effort to ensure that product descriptions, images, and specifications on our website are accurate. However, we do not warrant that descriptions are error-free. If you have questions about a product, please contact us before purchasing.

Pricing

• All prices are displayed in Australian Dollars (AUD) unless otherwise stated
• Prices include Goods and Services Tax (GST) where applicable
• Prices are subject to change without notice
• We reserve the right to correct any pricing errors

Price Errors

If a product is listed at an incorrect price due to a typographical error or system error, we may:

• Cancel your order and refund any payments made
• Contact you to offer the product at the correct price
• Fulfil the order at our discretion

Placing an Order

When you place an order through our website:

1. You will receive an order confirmation email
2. This email confirms we have received your order but does not constitute acceptance
3. Acceptance occurs when we dispatch your order and send a dispatch confirmation email

We reserve the right to refuse or cancel any order for any reason, including:

• Product unavailability
• Pricing or description errors
• Suspected fraud or unauthorised transactions
• Payment processing issues

Payment Methods

We accept the following payment methods:

• Credit and debit cards (Visa, Mastercard, American Express)
• PayPal
• Afterpay
• Zip
• Apple Pay and Google Pay
• Cash and EFTPOS (in-store only)

Payment Security

Payment processing is handled securely by Shopify Payments and other authorised payment processors. We do not store your complete credit card information on our servers.

Order Cancellation by You

You may request to cancel your order before it has been dispatched:

• Contact us immediately at hello[at]pedalpassion.cc
• Provide your order number and reason for cancellation
• If the order has already been dispatched, you will need to follow our Returns & Refunds Policy

Order Cancellation by Us

We may cancel your order if:

• The product is unavailable
• We cannot verify your payment or identity
• We suspect fraudulent activity
• There is a pricing or product description error

If we cancel your order, we will:

• Notify you by email
• Refund any payments made
• Offer alternatives where possible

Delivery Terms

Delivery terms are outlined in our Shipping & Delivery Policy. By placing an order, you agree to the terms of that policy.

Transfer of Risk

Risk in the products passes to you:

• Upon delivery to your nominated address for online orders
• Upon collection from our store for in-store pickup orders
• Upon delivery to the carrier for international shipments

Title

Ownership of products remains with PedalPassion until payment has been received in full.

Our Returns & Refunds Policy and Warranty Policy form part of these Terms & Conditions. By making a purchase, you acknowledge and agree to the terms of these policies.

Australian Consumer Law

Nothing in these Terms & Conditions limits or excludes your rights under the Australian Consumer Law. Where goods fail to meet a guarantee under the Australian Consumer Law, you are entitled to a remedy.

Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for any indirect, incidental, special, or consequential damages
• Our liability for any claim arising from these terms or your purchase is limited to the price paid for the relevant product or service
• We are not liable for any loss of profits, loss of data, or loss of business opportunity

Indemnity

You agree to indemnify and hold PedalPassion harmless from any claims, damages, liabilities, costs, and expenses (including legal fees) arising from:

• Your breach of these Terms & Conditions
• Your violation of any law or third-party rights
• Your use of our website or products

Your personal information is collected, used, and disclosed in accordance with our Privacy Policy, which forms part of these Terms & Conditions.

When using our website, you agree not to:

• Violate any applicable law or regulation
• Infringe the intellectual property or other rights of others
• Upload or transmit viruses, malware, or harmful code
• Interfere with the operation of our website or servers
• Engage in any activity that could damage, disable, or impair our website
• Use automated systems to access our website without permission
• Provide false, misleading, or inaccurate information

We reserve the right to modify these Terms & Conditions at any time. Changes will be effective when posted on our website. Your continued use of our website after changes are posted constitutes your acceptance of the modified terms.

Contact Us First

If you have a dispute or complaint, please contact us at hello[at]pedalpassion.cc. We will make every effort to resolve your concerns promptly and fairly.

External Dispute Resolution

If we cannot resolve your dispute internally, you may contact:

The Australian Competition and Consumer Commission (ACCC)

Your state or territory consumer protection agency

An authorised external dispute resolution scheme

These Terms & Conditions are governed by and interpreted in accordance with the laws of Queensland, Australia. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of Queensland and the Commonwealth of Australia.

If any provision of these Terms & Conditions is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

These Terms & Conditions, together with our other policies referenced herein, constitute the entire agreement between you and PedalPassion regarding your use of our website and services.

Contact Us

If you have any questions about these Terms & Conditions, please contact us:

Email: hello[at] pedalpassion.cc

Website: pedalpassion.cc

Postal Address:

PedalPassion 82 Water Street, Spring Hill QLD 4000 Australia